Location SLATINA

Main responsibilities:

  • Coordinates internal and external resources and Local IT (people from countries are coordinated in agreement with Local IT Manager);
  • Responsible the AMS and Projects delivery in his own area mainly for WAN, LAN & IT Security.
  • Leads in his area, in collaboration with respective IT BP and HQ Business Team Leaders;
  • Acts as point of contact for all major service incidents, ensured service restoration and impact communication is the priority, along with chairing post incident reviews and managing actions;
  • Testing documentation and execution / Training material and training execution / Deployment
  • Coordinates cross functional decisions with other areas team leaders;

The ideal candidate:

  • 8-10-year experience working with Service Management processes that meet the business needs and are aligned to ITIL best practice;
  • 3-4-year experience working with, WiFi, Cisco, Fortinet, Juniper, F5 platforms, CCNP Routing & Switching, Spanning Tree, STP, BGP, PBR Route Maps, SDWam, OSPF;
  • To have a “hands-on” approach, working in a dynamic and fast paced environment;
  • Project Management skills;
  • Forward thinking and strategic planning;
  • Superior command of English;