Location SLATINA

Main responsibilities:

  • Coordinates internal and external resources and Local IT (people from countries are coordinated in agreement with Local IT Manager);
  • Responsible the AMS and Projects delivery in his own area mainly for Microsoft environments.
  • Leads in his area, in collaboration with respective IT BP and HQ Business Team Leaders;
  • Acts as point of contact for all major service incidents, ensured service restoration and impact communication is the priority, along with chairing post incident reviews and managing actions;
  • Performs testing documentation and execution / Training material and training execution / Deployment
  • Coordinates cross functional decisions with other areas team leaders;

The ideal candidate:

  • 8-10-year experience working with Service Management processes that meet the business needs and are aligned to ITIL best practice;
  • 3-4-year experience working with Microsoft Operating System, AWS, Azure, DataCenter;
  • “Hands-on” approach, working in a dynamic and fast paced environment;
  • Project Management skills;
  • Forward thinking and strategic planning;
  • Superior command of English;
  • Cloud transformation projects experience;